Aml Policies

Purpose and Scope

Ffbet maintains an integrated anti-money laundering (AML) and counter‑terrorism financing (CTF) framework that governs customer onboarding, ongoing monitoring, and all financial transactions. These policies apply to every customer, product, and service offered by Ffbet, including deposits, withdrawals, bets, winnings, and inter‑account transfers. The objective is to prevent the use of the platform for illicit activity while ensuring a fair and compliant gaming environment.

Regulatory Framework

Ffbet operates under a licensed gaming regime and adheres to applicable AML/CTF laws, licensing conditions, and regulatory guidance. The company maintains procedures to identify, assess, and mitigate money laundering and terrorist financing risks arising from customers and transactions. Where required by law, Ffbet will cooperate with competent authorities and provide information in a timely and proportionate manner consistent with privacy and data protection requirements.

Definitions

For the purposes of these policies the following terms have the meanings stated:

  • KYC (Know Your Customer): the process of verifying a customer’s identity, residence, and economic activity to assess AML/CTF risk.
  • CDD (Customer Due Diligence): steps taken to establish a customer’s identity, assess risk, and monitor ongoing activity.
  • EDD (Enhanced Due Diligence): heightened verification and monitoring for higher‑risk customers or transactions.
  • PEP (Politically Exposed Person): an individual who may pose elevated AML risk due to public functions or close associations.
  • Source of Funds and Source of Wealth: the origin of the money used for deposits and the overall wealth of the customer, respectively.
  • Sanctions and Adverse Lists: government or international lists identifying individuals or entities subject to restrictions.

Know Your Customer and Customer Due Diligence

On onboarding, customers undergo KYC and CDD procedures designed to establish identity, residence, and the legitimacy of funds. Verification steps may be conducted in phases and may be revisited periodically based on risk assessment.

Identity Verification

Customers must provide documentation to verify identity before or during initial use of the service. Acceptable documents include:

  • Copy of a valid photographic government-issued ID (e.g., passport, national identity card, or driver’s license). The copy must include a clear image of the front and back where applicable.
  • In the absence of a photo‑ID, a birth certificate may be accepted if accompanied by a current photo of the customer holding the birth certificate and the certificate clearly visible.

When a non‑photo ID is used, additional corroborating information may be requested to confirm identity. Any manipulation or falsification of documents will result in account suspension and potential legal action.

Proof of Address

Customers must provide evidence of current residential address, such as a utility bill or bank statement issued within the last three months. The document must clearly display the customer’s full name and address.

Proof of Payment

The source of funds and the payment method used for deposits and withdrawals are validated as part of KYC. Verification requirements vary by payment method and may be updated to reflect changes in payment interfaces. Current requirements include:

  • copies of all registered debit/credit cards used on the account, displaying the cardholder’s signature and the first six and last four digits. All but the first six and last four digits must be redacted; the security code on the back should be blacked out.
  • eWallets: a screenshot showing the registered email/address and the account name associated with the e-wallet.
  • Bank transfers: a bank statement for the last three months showing the bank name, account number, IBAN and BIC/SWIFT, with all four corners visible; a corresponding deposit receipt may be requested in PDF or image form.
  • Crypto wallets: screenshots of the transaction history and the wallet profile showing the user ID, email, and ownership information.
  • Pre‑paid vouchers: verification may be limited or not supported; additional verification may be required for high‑risk cases.

Documents should be submitted through the Documents tab in the customer’s account in a secure manner. Ffbet may request additional documentation at any time if enhanced due diligence is considered necessary.

Timeline for Verification: The verification review is conducted promptly upon receipt of complete documentation. In cases where a withdrawal has been requested, customers may be asked to provide outstanding documents within 48 hours. The verification team will complete an initial assessment within three (3) business days, after which proceeds may be released subject to risk assessment outcomes.

Ongoing Monitoring and Transaction Review

Ffbet maintains ongoing monitoring of customer activity to identify suspicious or unusual behavior. Monitoring includes automatic and manual review of deposits, bets, winnings, and transfers against risk indicators, including but not limited to:

  • Unusually large deposits relative to known income or gaming activity
  • Patterns inconsistent with declared source of funds
  • Frequent high‑velocity transfers between accounts or to third parties
  • Transactions involving high‑risk jurisdictions or counterparties

When anomalies are detected, the customer’s activity may be escalated for enhanced due diligence or temporarily blocked pending investigation. Ongoing monitoring occurs on a continuous basis and is supplemented by periodic account review commensurate with the customer’s risk rating.

Enhanced Due Diligence

EDD is applied where the risk assessment identifies heightened AML or CTF risk. Scenarios triggering EDD include, but are not limited to,:

  • Unusually large or complex transaction behavior
  • Involvement of a PEP or family member/close associate of a PEP
  • Transactions or counterparties located in high‑risk jurisdictions

EDD measures may include additional identity verification, source of funds verification, enhanced monitoring, frequent reviews, and the temporary restriction of activity until risk is mitigated.

Sanctions, Adverse Lists, and PEP Screening

Ffbet screens customers and counterparties against sanctions and adverse lists and assesses PEP status. If a match or escalation occurs, the account may be restricted, and further verification or documentation may be requested. Cooperation with competent authorities is maintained without delay when required by law or regulation.

Source of Funds and Source of Wealth

Customers may be required to provide evidence demonstrating the legitimate origin of funds used for deposits and the overall source of wealth for its activity on the platform. Where deposits or withdrawals appear inconsistent with the customer’s profile or known business activities, additional documentation or an explanation may be requested. Funds may be held or blocked pending completion of the verification process.

Record Keeping and Data Retention

Ffbet retains AML/CTF records for a period aligned with applicable regulation, including customer identification data, verification documents, transaction records, and correspondence related to AML investigations. Records are retained for a minimum of five (5) years from the date of account termination or last transaction, whichever is later, or for a period required by law, whichever is longer.

Suspicious Activity Reporting and Cooperation with Authorities

All employees are trained to identify indicators of money laundering and terrorism financing. Suspected activity or transactions will be documented and reported to the appropriate regulatory or law enforcement authorities in accordance with legal obligations. Cooperation with inquiries, audits, and investigations is provided on a timely basis and in accordance with data protection requirements.

Self-Exclusion and Responsible Gambling

Ffbet supports self‑exclusion and responsible gambling measures. Customers may request limitations on their account, a cooling‑off period, or full self‑exclusion. Self‑exclusion actions are implemented promptly and access to services is disabled for the chosen period. Reopening of an excluded account is subject to the Responsible Gambling Policy and may require a stand‑down period and verification checks.

Data Protection and Privacy

All personal data collected in connection with AML/CTF activities are processed in accordance with applicable data protection laws and the company’s privacy policy. Data is accessed only by authorized personnel and used solely for AML/CTF purposes, identity verification, risk assessment, and regulatory reporting.

Training, Audit, and Governance

Ffbet maintains ongoing AML/CTF training for staff and periodic audits of controls and procedures. An independent review of the AML framework is conducted at least annually, with action plans implemented to address any identified deficiencies. Governance responsibilities for AML/CTF reside with the Compliance function, which reports to the board of directors or equivalent oversight body.

Customer Rights, Access, and Contacts

Customers may request information about the AML measures applicable to their account and may contest AML decisions in accordance with the Dispute Resolution and Complaints process. For AML queries or disclosures, customers should contact the Ffbet Compliance Team at compliance@ffbet.