Gambling Can Be Addictive

Gambling can be addictive

Ffbet recognises that gambling, while entertaining for many users, carries risk of harm for a minority. The platform operates a responsible gaming framework designed to promote safe participation and to provide users with tools to maintain control over time and money spent. This page sets out the risks, the safeguards in place, and how users may manage their play.

Age verification and minor protection

Access to Ffbet’s services is limited to persons who are at least eighteen (18) years old. We implement identity and age verification as part of our Know Your Customer controls and reserve the right to terminate or suspend accounts found to be operated by or on behalf of a minor. Users must maintain the confidentiality of their login credentials to prevent access by minors or unauthorized persons.

Limits and self-management tools

To support responsible participation, Ffbet provides configurable controls that a user may activate in their account settings. These controls include the following:

• Deposit limits: set a cap on deposits; examples include a weekly limit of 100 EUR or a monthly limit of 400 EUR; limits take effect immediately when saved and cannot be exceeded.
• Reality checks: configure reminders of time spent playing at intervals of 10, 20, 30 minutes, or longer intervals up to 8 hours.
• Time-outs: initiate a break from play for 24 hours, 1 week, 1 month, or 2 months.
• Self-exclusion: suspend access for a defined period of 6 months up to 5 years; during the exclusion period, access is blocked and marketing communications are paused. After expiry, access may be restored only following a cooling-off period and user confirmation.
• Account integrity: maintain a single active account per individual to assist with clear oversight of play and spending.

Handling problematic gambling and self-exclusion processes

Participation in Ffbet services is voluntary. If a user determines that gambling is no longer appropriate, or wishes to take a break, self-exclusion or time-out options may be selected in accordance with these policies. During self-exclusion, marketing communications are paused, and open bets will be settled in accordance with applicable terms. Winnings and any remaining balance may be processed in a manner consistent with account closure upon conclusion of the exclusion period.

Signs of problematic gambling and when to seek help

Indicators of problematic gambling include increasing bet sizes, persistent preoccupation with gambling, unsuccessful attempts to reduce or stop, using gambling to cope with distress, deception about gambling activity, borrowing to fund play, or neglect of responsibilities. If several indicators are present, users should consider utilising internal self-assessment tools and seek professional guidance as appropriate.

Support, referrals and resources

Ffbet provides in-house guidance to help users assess risk and to connect with appropriate services. To initiate assistance or obtain referrals, users may contact Support at [email protected]. We provide information about available support options and assist users in identifying appropriate next steps to regain control over their play.

Data protection, fair play and responsible marketing

Ffbet commits to fair gaming, independent auditing of game outcomes, and the protection of personal data in accordance with applicable data protection laws and our privacy policy. Marketing practices respect user preferences and comply with self-exclusion rules, ensuring that excluded users do not receive targeted promotions during the exclusion period.

Contact and further information

For additional information about responsible gaming practices or to request assistance, please contact Ffbet Support. Ffbet reserves the right to update these measures in line with regulatory requirements and evolving risk evidence.